Grandma Embroidery Crewneck

Port and Co Sweatshirts

Turnaround time (TAT) begins after payment is received and does not include shipping time.

• Gang Sheets: 3 business days

• Single Prints: 5 business days

• Custom Prints: 7–10 business days

• Apparel: 10 business days

Business days are Monday–Friday, excluding holidays.

Rush orders may be available for an additional fee and are not guaranteed.

By placing an order, you agree to our current turnaround times.

By placing an order, you agree to our current turnaround times.

Shipping time is separate from turnaround time (TAT).

Once your order has completed production, it will be shipped using the shipping method selected at checkout. Delivery times are provided by the carrier and are not guaranteed.

Please Note:

• We are not responsible for carrier delays (USPS, UPS, FedEx, etc.)

• Shipping estimates do not include processing or production time

• Orders cannot be refunded due to carrier delays

• Address accuracy is the customer’s responsibility

• Returned or delayed packages due to incorrect addresses may incur additional fees

Tracking information will be provided once your order ships.

By placing an order, you acknowledge and agree to this shipping policy.

DTF TRANSFER PRESSING INSTRUCTIONS

Temperature: 280–300°F

Pressure: Heavy

Time: 10–15 seconds

Peel: Hot

Pressing Steps

1. Pre-press garment for 5–10 seconds to remove moisture and wrinkles.
   
2. Place transfer on the garment. Cover with parchment paper.
   
3. Press for 10–15 seconds.
   
4. Peel HOT.
   
5. Second Press: Cover with parchment paper and press again for 5–7 seconds.
   

Troubleshooting Tips

• If the transfer lifts when opening your press, cover with parchment paper and press again.

• If the design is not sticking, you may have cold spots or uneven pressure. Rotate the garment and press again for 5–10 seconds.

📩 Need help? Feel free to contact us — we’re happy to assist!